- What is Lyst?
- Where is my Order?
- Damaged Item
- How do I amend my order?
- How do I cancel my order?
- Lost Order
- I was charged more than I should have
- Promo Codes
- I've been a victim of fraud
- Black Friday FAQs 🖤
- Which payment methods can I use?
- Why do I see a pending charge for a cancelled/failed order?
- Item authenticity
- Sizing & Measurement Enquiries
- Price Matching and Price Discrepancy
- Why does clicking on a particular item take me to a different one?
- How to search and filter
- My Lyst Wishlist
Prefer to contact us?
You can reach our dedicated customer care team by email:
Please note that for order tracking updates, amendments or cancellations, you will need to contact the retailer fulfilling your order directly
Floor 7, The Minster Building
21 Mincing Lane