- Placing a new order with Lyst
- Why did my order fail?
- Where is my order confirmation email?
- How do I amend my order?
- Who should I contact if there is something missing from my order?
- Where is my order?
- How do I cancel my order?
- What is Lyst's tax policy?
- Who do I contact if my item hasn't arrived?
- I received a wrong item, what should I do?
- Who do I contact if my item is damaged?
- Why did I get 3 different order confirmation emails?
- Why did I get an email from Klarna?
- Why did my order fail with an out of stock message?
- Why have I not had a response from customer care?
Prefer to contact us?
You can reach our dedicated customer care team by email:
Please note that for order tracking updates, amendments or cancellations, you will need to contact the retailer fulfilling your order directly
Floor 7, The Minster Building
21 Mincing Lane