All Articles
- Placing a new order with Lyst
- Where is my order?
- I received a wrong item, what should I do?
- Who do I contact if my item is damaged?
- How do I amend my order?
- How do I cancel my order?
- What is Lyst's tax policy?
- Where is my order confirmation email?
- Who do I contact if my order hasn't arrived?
- Who should I contact if there is something missing from my order?
- Why did I get 3 different order confirmation emails?
- Why did I get an email from Klarna?
- Why did my order fail with an out of stock message?
- Why did my order fail?
- Why have I not had a response from customer care?
Prefer to contact us?
You can reach our dedicated customer care team by email:
customercare@ly.st
Please note that for order tracking updates, amendments or cancellations, you will need to contact the retailer fulfilling your order directly
Registered Office
Lyst Limited
Floor 7, The Minster Building
21 Mincing Lane
London
EC3R 7AG