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  2. FAQ
  3. Orders

Orders

All Articles

  • Placing a new order with Lyst
  • Why did my order fail?
  • Where is my order confirmation email?
  • How do I amend my order?
  • Who should I contact if there is something missing from my order?
  • Where is my order?
  • How do I cancel my order?
  • What is Lyst's tax policy?
  • Who do I contact if my item hasn't arrived?
  • I received a wrong item, what should I do?
  • Who do I contact if my item is damaged?
  • Why did I get 3 different order confirmation emails?
  • Why did I get an email from Klarna?
  • Why did my order fail with an out of stock message?
  • Why have I not had a response from customer care?

Prefer to contact us?

You can reach our dedicated customer care team by email:
customercare@lyst.com

Please note that for order tracking updates, amendments or cancellations, you will need to contact the retailer fulfilling your order directly

Registered Office

Lyst Limited
Floor 7, The Minster Building
21 Mincing Lane
London
EC3R 7AG

Contact Customer Care
Lyst Help Center | Back to Lyst.com
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