Where is my order confirmation email?

Once your order has been placed successfully with the retailer Lyst will send you a confirmation email. After the retailer has received your order they will also send a confirmation via email.

If you haven’t received the Lyst confirmation email please check your junk / spam folder.

On the rare occasion that there was a problem placing your order with the retailer, Lyst will email you to confirm.

If you haven’t had an update on your order please contact Lyst customer care and include:

  • Your full name
  • The email address you used to place your order
  • Your billing address
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Please note that for order tracking updates, amendments or cancellations, you will need to contact the retailer fulfilling your order directly.