As Lyst doesn't stock any items, the retailer you've bought from will deal with cancellations and refunds.
To cancel or amend your order, you will need to contact the retailer directly. Please contact them as soon as possible if you wish to make changes to your order or cancel it.
Please note that order cancellations and amendments are not always possible and will be made at the retailer’s discretion.
Next Steps
To get in touch with the retailer and find out more about your order, please follow these steps:
- Visit the Customer Care section on the retailer's site to get the retailer's contact information.
- When contacting the retailer, make sure you include your order reference number as well as your full name, the email address used to place the order, and your billing address.
For Example:
If your order has been placed with Farfetch, visit the Farfetch site to get in touch with their Customer Care team.