How do I cancel my order?

Who handles cancellations and refunds for my order? Lyst does not stock any items, so the retailer you've purchased from is responsible for cancelations and refunds. They will manage these processes based on their policies.

How can I cancel my order? Contact the retailer as soon as possible and include essential details such as your order reference number, full name, email address used for the order, and billing address when reaching out

You can contact the retailer by visiting their Customer Care section on their site.

What if I don't receive a response from the retailer? If you don't receive a response within a reasonable timeframe, consider reaching out again. If needed, you can also contact Lyst Customer Care at customercare@ly.st for assistance. 

If you need to amend your order, please follow the same steps. 

 

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