As Lyst collaborates with retailers worldwide and does not stock any inventory, return policies are set by each retailer individually. These policies can vary based on the item and the locations of both the retailer and the delivery destination.
> To view return information, check the Lyst product page before purchase or visit the retailer's customer care section on their website for full return details.
How do I initiate a return?
To initiate a return, check your package for instructions or visit the retailer's website and follow their instructions.
Who pays for return shipping?
Return shipping costs vary by retailer. Some may cover the fees, while others may require you to pay for return shipping. Please refer to the retailer’s return policy for detailed information.
What happens if I miss the return window?
If you miss the return window, options may be limited. Contact the retailer to inquire if any exceptions can be made, such as partial refunds or store credit.
How long does the refund process take?
Refund processing times can differ among retailers. Generally, once the returned item is received and processed, refunds are issued within a few business days. You will be notified when your refund is completed
> If you have questions about the status of a return or refund after contacting the retailer, reach out to Lyst’s Customer Care team at customercare@ly.st for additional support.