What is Lyst’s shipping policy?

Lyst is the definitive fashion shopping platform, used by millions of shoppers globally to search and discover the world’s biggest and best selection of fashion brands and stores. As a search platform, we don’t stock or commercialise items, but our website and app will help you find what you’re looking for from over 12,000 partners.

We partner with retailers from all over the world. Shipping and delivery policies are specific to each individual retailer and will therefore vary depending on the item you wish to purchase.

How do I find this information?

The shipping information can be found on the product page of the item: if you click the "shipping and returns" information, you will be able to see the retailer’s policy. Many of our retailers will offer international shipping.

To ensure that you are only seeing items that are available for delivery in your country, please make sure that you have selected your country by using the drop-down list on the top right-hand side of Lyst.

If you click on an item or on a "shop now" button, you will be redirected to the retailer's website where you will be able to view its shipping and returns policy.

To get in touch with the retailer and find out more about your order, please follow these steps:

  • Visit the Customer Care section on the retailer's site for more information and to find out how you can get in touch.
  • When contacting the retailer, make sure you include your order reference number as well as your full name, the email address used to place the order and your billing address.

For Example

If your order has been placed with Farfetch, visit the Farfetch site to get in touch with its Customer Care team.

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