What is FARFETCH's return policy?
- Items can be returned within 14 days from the delivery date.
- Items must be in their original condition, with tags attached and packaging included.
- Items like underwear, swimwear (without hygiene stickers), and custom-made products are non-returnable.
How can I request a return or check my order status?
- You can request a return or check the status of your order by logging into your FARFETCH account and visiting their Returns Portal
Can I modify or cancel my order?
- FARFETCH allows modifications or cancellations only in certain cases before the order is processed.
- For assistance, contact FARFETCH customer service directly at customercare@farfetch.com.
If you have any further concerns with your order from Farfetch, please reach out to them via their webform or email - all these details can be found Contact Page.