What is Balardi's return policy?

  • You can return most items within 14 days of receiving your order.
  • Items must be returned unused, with all tags, boxes, and packaging intact.
  • Final sale items and personalized products are not eligible for return.

How can I request a return or check my order status?

Can I modify or cancel my order?

  • Please contact Balardi customer service at support@balardi.com for any order modifications or cancellations - please note this isn't always possible, and depends on your order status.

If you have any further concerns with your order from Balardi, please reach out to them via their, live chat or email - all these details can be found here.

 

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