What is Cettire's return policy?

  • You can return most items within 14 days of receiving your order.
  • Items must be unused, in their original condition, and with all tags, boxes, and packaging intact.
  • Unfortunately, final sale items and certain personalized products cannot be returned.

How can I request a return or check my order status?

  • To check your order status, or to request/track a return, log into your Cettire account and follow the instructions in their self service portal.
  • For more details, check their Returns Page.

Can I modify or cancel my order?

  • Orders are processed quickly and may not be able to be modified once placed.
  • To request a modification or cancellation, please contact Cettire's customer service directly at customerservice@cettire.com.

If you have any further concerns with your order from Cettire, please reach out to them here.

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