Lyst is the definitive fashion shopping platform, used by millions of shoppers globally to search and discover the world’s biggest and best selection of fashion brands and stores. As a search platform, we don’t stock or commercialise items, but our website and app will help you find what you’re looking for from over 12,000 partners.
The retailer that stocks your item will process your order and arrange the delivery. If you would like to amend your order, please contact the retailer directly.
Please note that amendments are not always possible once the order has been submitted, or once the order has been shipped.
For example, if you would like to amend the size of an item ordered on Farfetch, please get in touch with Farfetch directly by going on its contact page.
To get in touch with the retailer and find out more about your order, please follow these steps:
- Visit the Customer Care section on the retailer's site for more information and to find out how you can get in touch.
- When contacting the retailer, make sure you include your order reference number as well as your full name, the email address used to place the order and your billing address.
If your order has been placed with Farfetch, visit the Farfetch site to get in touch with its Customer Care team.