The retailer that stocks your item will process your order and arrange the delivery. If you would like to amend your order, please contact the retailer directly.
Please note that amendments are not always possible once the order has been submitted, or once the order has been shipped.
Next Steps
To get in touch with the retailer and find out more about your order, please follow these steps:
- Visit the Customer Care section on the retailer's site for more information and to find out how you can get in touch.
- When contacting the retailer, make sure you include your order reference number as well as your full name, the email address used to place the order, and your billing address.
For Example
If you would like to amend the size of an item ordered on Farfetch, please get in touch with Farfetch directly by going to their contact page.