Who should I contact if there is something missing from my order?

Lyst is an online marketplace where you can shop items from retailers around the world.

All orders are packed and sent out by the retailer stocking your item. Please contact the retailer’s customer care team if there is something missing from your order.

Next steps

  • You can find the retailer name by checking your confirmation email or in your Lyst order history.
  • To check your order history log in to Lyst and select “account”
    (Please note if you checked out as a guest the order will not be saved in your history).
  • You can visit the retailer's site to get in touch

For Example

For example if you have checked and your order has been placed with Lane Crawford  - visit the Lane Crawford site to contact their team.

Was this article helpful?

Prefer to contact us?

Get in touch, we're happy to help!

contact customer care