I received the wrong item, what should i do?

We are very sorry if there has been a mistake with your order. Please note that all orders on Lyst are fulfilled by the retailer who stocks the item.

If you have been sent the wrong item, please kindly contact Lyst customer care. We will work with our partner retailer to arrange an exchange or return.

Next steps:

  • Contact Lyst customer care through Lyst's contact form.
  • Please kindly include the your order number and a description and / or photo of the incorrect item.
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