Why did I receive an alert saying an item is in stock but it is showing as out of stock?

Lyst “back-in-stock” emails are only sent if an item is flagged as being available with the retailer. The reason we don't take out these items from our website is that these might be available again once the retailer has refreshed their inventories. It also gives our customers the opportunity to track the future availability of these items.

You can set the “back-in-stock” alert to get notifications once these items are available. Here’s how you can set an alert to let you know:

  • Log in to your Lyst account or sign up here.
  • Simply click “Save for later” or the Lyst heart to add the item to your saved list.
  • If the item is unavailable use the “back-in-stock” alert button.

Lyst will then send you an email if the item comes back in stock with the retailer or send you a push notification on the Lyst app. Please be assured Lyst will continue to let you know when this item is flagged as re-stocked with the retailer.

If you want to remove specific items from your saved list, click on "Account" and then "Saved Items." Find the item you want to remove and click on the "X" at the top right of the item.

If you are still having issues, please contact our Customer Care team here.

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