Why did I receive an alert saying an item is in stock, but it is showing as out of stock?

Lyst “back-in-stock” emails are only sent if an item is flagged as being available with the retailer.

Sometimes, if an item is in high demand or there is low stock, it may be sold out again by the time you receive the email and click on the link.

At the bottom of each email, you have the option to "Change settings" or "unsubscribe from all Lyst emails." You can also manage your email subscriptions from your account settings at any time.

Lyst sends out a variety of emails, including notifications, promotions and newsletters. 

To stop receiving alert emails, please sign in to your Lyst account, click on "Account" at the top right-hand side of your screen, and then click on "Settings." Scroll down and you will see the "Email Updates" section. Go to "Notifications" and select "Off."  

If you want to remove specific items from your saved list, click on "Account" and then "Saved Items", find the item you want to remove and click on the "X" at the top right of the item.

If you are still having issues unsubscribing, please contact our Customer Care team here.

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Please note that for order tracking updates, amendments or cancellations, you will need to contact the retailer fulfilling your order directly.