Why did my order fail with an out of stock message?

In the rare case that the item is no longer in stock with the retailer your order will be automatically cancelled.

Why did this happen?

Retailer stock information is updated systematically, unfortunately there can be a small delay between an item going out of stock and this being reflected on Lyst.

The order will be automatically cancelled and you will not be charged.

Next steps

You can set a back-in-stock alert and Lyst will notify you if the item becomes available again. Here’s how you can do this:

  • Log in to your Lyst account or sign up here.
  • Simply click “save for later” or the Lyst heart the to add the item to your saved list.
  • If the item is unavailable use the “back-in-stock-alert” button.
  • Lyst will then email you if the item comes back in stock with the retailer.
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Please note that for order tracking updates, amendments or cancellations, you will need to contact the retailer fulfilling your order directly.