Why did my order fail with an out of stock message?

In the rare case that the item you wish to purchase is no longer in stock with the retailer, your order will be automatically cancelled.

Why did this happen?

Lyst updates stock information throughout the day. In this case, it appears there was a slight delay in this information being updated.

The order was automatically cancelled and you have not been charged (any pending charge will be cleared from your account within 5-7 business days).

Next steps

You can set a back-in-stock alert and Lyst will notify you if the item becomes available again. Here’s how you can do this:

  • Log in to your Lyst account or sign up here.
  • Simply click “track deals” or the Lyst heart to add the item to your saved list.
  • If the item is unavailable use the “track deals” button.
  • Lyst will then email you when the item comes back in stock with the retailer.
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Please note that for order tracking updates, amendments or cancellations, you will need to contact the retailer fulfilling your order directly.